Privacy Policy

EarnQuiz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application EarnQuiz (the "App") and our services.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name: Your full name for account identification
• Email Address: For account verification and communication
• Phone Number: For account registration, OTP verification, and account recovery
• Profile Picture: Optional profile image you choose to upload
• Date of Birth: For age verification (if applicable)
• Gender: Optional demographic information

1.2 Account and Authentication Data

• Mobile number and password for account access
• OTP (One-Time Password) verification codes
• Authentication tokens and session information
• User ID and account creation timestamps

1.3 Usage and Activity Data

We automatically collect information about how you use our App, including:

• Quiz Performance: Quiz attempts, scores, answers, completion times, and performance statistics
• Study Activity: Materials viewed, reading time, study preferences, and learning progress
• App Usage: Features accessed, time spent in the App, and interaction patterns
• Device Information: Device model, operating system version, unique device identifiers, and mobile network information
• Log Data: IP address, browser type, access times, and pages viewed

1.4 Preferences and Settings

• Preferred study categories and difficulty levels
• Language preferences
• Notification preferences
• Study schedule and session duration preferences
• Learning goals

1.5 Financial and Transaction Data

• Coin wallet balances (Earn Coins and Reward Coins)
• Transaction history for coin purchases, redemptions, and earnings
• Payment information processed through third-party payment processors (we do not store full payment card details)
• Redemption requests and payment account details for withdrawals

1.6 Advertising and Analytics Data

• Ad interaction data (ads viewed, rewards earned from ads)
• Device advertising identifiers (Ad ID)
• Analytics data to improve our services

1.7 Push Notification Data

• Firebase Cloud Messaging (FCM) tokens for push notifications
• Notification preferences and subscription topics

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• To create and manage your account
• To provide quiz and study material services
• To process coin transactions, purchases, and redemptions
• To deliver personalized content and recommendations
• To enable ad viewing and reward distribution

2.2 Communication

• To send you OTP codes for account verification
• To send push notifications about quizzes, study materials, achievements, and app updates
• To respond to your inquiries and provide customer support
• To send important service-related communications

2.3 Service Improvement

• To analyze usage patterns and improve our App
• To develop new features and functionality
• To personalize your experience based on preferences
• To conduct research and analytics

2.4 Security and Fraud Prevention

• To verify your identity and prevent fraud
• To protect the security and integrity of our services
• To detect and prevent unauthorized access or misuse

2.5 Legal Compliance

• To comply with applicable laws, regulations, and legal processes
• To enforce our Terms of Service
• To protect our rights and the rights of our users

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Google AdMob: For displaying advertisements in our App. AdMob may collect device identifiers, IP addresses, and advertising IDs. Please review Google's Privacy Policy and AdMob's Privacy Policy.
• Firebase Cloud Messaging: For push notification services. Please review Firebase Privacy Policy.
• Payment Processors: For processing coin purchases and redemptions
• Analytics Providers: For analyzing app usage and performance
• Cloud Storage Providers: For storing user data securely

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with your explicit consent or at your direction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure authentication and authorization systems
• Regular security assessments and updates
• Access controls and employee training

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention and Account Deletion

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations under Indian laws
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

5.1 Account Deletion Process

When you delete your account, we will:

• Anonymize Personal Data: Your name, email, and mobile number will be anonymized (replaced with generic identifiers)
• Delete Sensitive Data: We will permanently delete your preferences, progress, rewards, coin wallet, transaction history, ad watch history, challenges, and UPI addresses
• Preserve Analytics Data: Quiz attempts and payment records will be kept in anonymized form for analytics and legal compliance purposes
• Store Original Contact Information: For account recovery purposes, we may retain your original contact information in a secure, separate field accessible only to administrators
• Delete Authentication Tokens: All your login tokens will be immediately invalidated

Important Note: After account deletion, you will not be able to log in or access your account. Quiz attempts will be kept in anonymized form for analytics purposes. Payment records will be retained for legal compliance as required by Indian law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Update

• You can access and update your personal information through the App's profile settings
• You can modify your preferences and notification settings at any time

6.2 How to Delete Your Account

You can delete your account in the following ways:

Important: Account deletion is permanent and cannot be undone. Once deleted, you will lose access to all your data, coins, and quiz history. Please ensure you have redeemed any coins or completed any pending transactions before deleting your account.

6.3 Data Deletion Request

• You can also request deletion of specific data by contacting us at contact@earnquiz.co.in
• We will process your request within 7 business days, subject to legal retention requirements under Indian law

6.4 Opt-Out Options

• Push Notifications: You can disable push notifications through your device settings or App settings
• Advertising: You can opt out of personalized advertising through your device's advertising settings (Android: Settings > Google > Ads > Reset advertising ID)
• Analytics: You can request to opt out of analytics data collection by contacting us

6.5 Data Portability

• You can request a copy of your personal data in a structured, machine-readable format by contacting us at contact@earnquiz.co.in

7. Children's Privacy

Our App is not intended for children under the age of 18 years. In accordance with Indian laws and regulations, we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at contact@earnquiz.co.in.

8. Third-Party Services

Our App uses third-party services that may collect information used to identify you. Links to their privacy policies:

• Google AdMob: Privacy Policy | AdMob Policy
• Google Firebase: Privacy Policy
• Google Play Services: Privacy Policy

We encourage you to review the privacy policies of these third-party services.

9. Data Storage and Processing Location

EarnQuiz is currently available only in India. Your data is primarily stored and processed on servers located in India. However, some third-party services we use (such as Google Firebase, Google AdMob) may process your data on servers located outside India.

By using our App, you consent to the transfer and processing of your information as described in this Privacy Policy. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

10. Compliance with Indian Laws

We comply with applicable Indian laws and regulations regarding data protection and privacy, including:

• Information Technology Act, 2000: We comply with the provisions of the IT Act regarding data protection and privacy
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011: We implement reasonable security practices to protect your sensitive personal data
• Consumer Protection Act, 2019: We respect consumer rights and handle data in accordance with consumer protection laws

If you have any concerns about how we handle your data, you may file a complaint with the relevant Indian authorities or contact us directly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you a notification through the App (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

13. Consent

By using our App, you consent to our Privacy Policy and agree to its terms. If you do not agree to this policy, please do not use our App.